Privacy Policy
Who we are
Alpha Trade Ltd. (“Alpha Trade”, “we”, “us”) is a company registered in Bulgaria, EU. We provide B2B trading technology solutions such as widgets, APIs, and iFrame integrations for brokerages and exchanges.
Purpose of this Privacy Policy
This Privacy Policy explains what personal information we collect, how we use it, and what rights you have. Because we are based in the European Union, we handle personal data in line with the General Data Protection Regulation (GDPR).
What information we collect
We only collect limited personal data that you provide to us:Contact form: First name, last name, email address, company name, and your message.Client account setup: Email address (provided by your company) for login access to our services. On first login, you will be required to change your password.
We do not collect or process any financial data, trading balances, IDs, or sensitive information.
How we use your information
We use your information only to:Contact you in response to your request or demo form submission. Create and manage your Alpha Trade account so you can access our widgets and tools. Communicate essential service updates related to your account.
We do not use your information for advertising, profiling, or any unrelated purposes.
Data sharing and third parties
We do not sell or share your personal data with partners or advertisers. However, we rely on trusted service providers who process data on our behalf:
Amazon Web Services (AWS): For hosting and computation.
TradingView: For powering our embedded widgets.
These providers may process data outside the EU. In such cases, we ensure that appropriate safeguards are in place, as required by GDPR.
Cookies and tracking
Our website and services do not use cookies, analytics, or tracking tools.
Data retention
We keep your account information for as long as your account is active.I f your account is closed, we delete your contact information and account credentials. We do not use your contact details for marketing after account termination.
Your rights
Under GDPR, you have the right to: Request a copy of the data we hold about you. Correct any inaccurate information. Request deletion of your data. Restrict or object to processing in certain cases.
Security
We take appropriate technical and organizational measures to protect your data, including encryption, restricted access, and secure hosting with AWS.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify our clients via email or through our platform.
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